Data Protection

1. General Notes and Mandatory Information:

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the Responsible Body

The data controller for this website is:
G. Neuenschwander Söhne AG
Industriestrasse 4
3672 Oberdiessbach

+41 31 771 14 11
info@neuenschwander.ch

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

Revocation ofYour Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of Appeal to the Competent Supervisory Authority

In the event of violations of data protection law, the data subject has the right to complain to the competent supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence for this purpose.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time for this purpose and for further questions on the subject of personal data.

2. Data Collection on our Website:

Cookies

We sometimes use so-called cookies on this website. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. For example, such a cookie in the online shop can save the contents of a shopping basket during the session. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit. For example, the login status can be saved and used for returning users.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies to analyse your surfing behaviour or for marketing purposes) are stored, these are dealt with separately in this data protection declaration. General objections to the use of cookies for marketing or analysis purposes can be raised under the following links:

http://www.aboutads.info/choices/
http://www.youronlinechoices.com/

Server log files

The operators of these pages automatically collect and store information in so-called server log files, which your browser automatically transmits to us. These are:

Browser Type and Version
Operating System Used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Log files are stored to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our IT systems. An evaluation of the data for marketing purposes does not take place in this context.

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

Order Form

If you send us enquiries via the order form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the order form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. An informal communication by e-mail to us is sufficient for this purpose. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the order form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after processing your enquiry has been completed). Mandatory legal provisions - in particular retention periods - remain unaffected.

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.

We use this data exclusively for sending the requested information.

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

Registration for our newsletter takes place in a so-called double opt-in process. This means that after registration you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register with other people's email addresses.

Registrations for the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Changes to your data stored with MailChimp are also logged.

The newsletter is sent and its success is measured on the basis of the recipients' consent pursuant to Art. 6 para. 1 lit. a, Art. 7 DSGVO in conjunction with Section 7 para. 2 no. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing pursuant to Art. 6 para. 1 lt. f. DSGVO. DSGVO in conjunction with. § 7 para. 3 UWG.

MailChimp

The newsletter is sent using "MailChimp", a newsletter sending platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The email addresses of our newsletter recipients and their other data described in this notice are stored on MailChimp servers in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, according to its own information, MailChimp may use this data to optimise or improve its own services, e.g. for the technical optimisation of the dispatch and the presentation of the newsletters or for economic purposes to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties.

We trust in the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement "Privacy Shield" and thus undertakes to comply with the EU data protection regulations. Furthermore, we have concluded a "Data Processing Agreement" with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties. You can view MailChimp's privacy policy here: https://mailchimp.com/legal/privacy/

Newsletter Success Measurement

The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from the MailChimp server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information on the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used to technically improve the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined with the help of the IP address) or the access times.

The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of MailChimp to observe individual users. The analyses serve us much more to recognise the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Pseudonymous user profiles can be created from the processed data.

We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis and optimisation of our website.

Order Data Processing

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Payment Service Provider Stripe

We use the payment service of Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, hereinafter referred to as "Stripe", on our website to process payments for orders placed via our online shop.

The legal basis is the fulfilment of the contract according to Art. 6 para. 1 lit. b.) DSGVO. In addition, we have a legitimate interest in offering effective and secure payment options, so that a further legal basis follows from Art. 6 para. 1 lit. f.) DSGVO.

The information you provide during the ordering process will be passed on to Stripe, together with information about your order (name, address, account number, sort code, credit card number (if applicable), invoice amount, currency and transaction number). This information is necessary to carry out the transactions. The data is only processed by and stored with the payment service provider. I.e. we do not receive any account or credit card related information, but only information with confirmation or rejection of the payment. Your data is only passed on for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. You can find more information on Stripe's data protection at the URL https://stripe.com/de/terms.

3. Social Media:

Facebook

To advertise our products and services and to communicate with interested parties or customers, we operate a company presence on the Facebook platform.On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.Facebook's data protection officer can be reached via a contact form: https://www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations result, is available under the following link: https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is reproduced below is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest is the analysis, communication, sales and advertising of our products and services.

The legal basis may also be the user's consent pursuant to Art. 6 para. 1 lit. a DSGVO vis-à-vis the platform operator. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 (3) DSGVO.

When our online presence is called up on the Facebook platform, the user's data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of the users. On the basis of these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Facebook according to their interests. If the user is logged into his or her Facebook account at the time of the call, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Facebook, the personal data entered by the user on this occasion will be used to process the enquiry. The user's data will be deleted by us if the user's enquiry has been conclusively answered and there are no statutory retention obligations, such as for subsequent contract processing, to the contrary.

Facebook Ireland Ltd. may also set cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be fully used.

For more details on the processing activities, how to stop them and how to erase the data processed by Facebook, please refer to Facebook's Data Policy: https://www.facebook.com/privacy/explanation

It is not excluded that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Facebook Inc. has submitted to the "SWISS-US Privacy Shield" and the "EU-US Privacy Shield" and thereby declares compliance with the data protection requirements of Switzerland and the EU when processing data in the USA.

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Instagram

We operate a company presence on Instagram to advertise our products and services and to communicate with interested parties or customers.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

Instagram's data protection officer can be reached via a contact form: https://www.facebook.com/help/contact/540977946302970

When our online presence is called up on the Instagram platform, the user's data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of the users. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Instagram according to their interests. If the user is logged into his or her Instagram account at the time of the call, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Instagram, the personal data entered by the user on this occasion will be used to process the enquiry. The user's data will be deleted by us if the user's enquiry has been conclusively answered and there are no statutory retention obligations, such as for subsequent contract processing, to the contrary.

Facebook Ireland Ltd. may also set cookies to process the data.

For more details on the processing activities, how to stop them and how to erase the data processed by Instagram, please refer to Instagram's data policy: https://help.instagram.com/519522125107875

It is not excluded that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Linking to Social Media Platforms

We also promote presences on the social networks listed below on our website. The integration takes place via a linked icon of the respective network. The user is only redirected to the service of the respective social network by clicking on the corresponding icon.

Information about the user is collected by the respective network. It cannot be ruled out that the data collected in this way will be processed in the USA.

This is initially data such as IP address, date, time and page visited. If the user is logged into his or her user account of the respective network during this time, the network operator may be able to assign the collected information of the user's specific visit to the user's personal account. If the user wants to prevent the collected information from being directly assigned to his/her user account, he/she must log out before clicking on the icon. In addition, it is possible to configure the respective user account accordingly.

The following social networks are integrated into our site by linking:

Facebook and Instagram

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

Certification: "SWISS-US Privacy Shield" and "EU-US Privacy Shield " https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Data Protection

1. General Notes and Mandatory Information:Data Protection

Note on the Responsible Body

Revocation ofYour Consent to Data Processing

Right of Appeal to the Competent Supervisory Authority

Right to Data Portability

SSL or TLS Encryption

Information, Blocking, Deletion

2. Data Collection on our Website:

Cookies

Server log files

Order Form

Newsletter

MailChimp

Newsletter Success Measurement

Google Analytics

Order Data Processing

Payment Service Provider Stripe

3. Social Media:

Facebook

Instagram

Linking to Social Media Platforms

Facebook and Instagram

1. General Notes and Mandatory Information:

Data Protection